Free Shipping Offer Details
Don't miss out on this special offer. Free shipping is available on orders of over $75 of stuffed animals, including sale animals. Just select at least $75 of stuffed animals from any categories on our site. When you are ready to checkout, go to the Shopping Cart page and select the first shipping option (Free Shipping with $75 purchase). We will take care of the rest and ship or order by either USPS Priority Mail or FedEX Ground. If you need your order delivered in a hurry, select another shipping option and pay normal shipping charges for that option. The free shipping offer only applies to orders sent to one shipping address.
More Shipping Details
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More Shipping Information
We offer USPS Mail Service and FedEx delivery service for your packages. USPS Priority Mail Service is usually the most cost effective service available for most of our teddy bears and stuffed animals. Our website determines shipping charges for USPS and FedEx based on real-time feedback from their servers when you put in your zip code (and press the "Recalculate" button on our shopping cart page. If you have a specific shipping request, call us and we will take care of it.
Orders received before 11:00 am (Pacific Time) are usually shipped the same day. Orders received after noon, on weekends, or on holidays are usually shipped the next business day.
USPS has a service goal of 2-3 day delivery time for Priority Mail Service. USPS Express Mail delivery is not offered because of problems with Express Mail deliveries. We recommend selecting FedEx service when you need a package delivered on an expedited basis. These delivery times are only estimates and you should allow additional time around major holiday periods to assure that your package arrives on time.
Available FedEx services are summarized below.
FedEx Priority Overnight®
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Delivery Times
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Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas; by noon or 1:30 p.m. on Saturdays.
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Service Days
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Monday–Friday, with Saturday service also available for an additional charge. Contact us if you desire Saturday delivery.
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Delivery Area
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Available to and from all 50 U.S. states.
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Exceptions
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FedEx Priority Overnight service will not deliver to P.O. Boxes. Delivery to many areas of Alaska and Hawaii in 1 or 2 business days. For additional details about Alaska and Hawaii shipments, please contact us.
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FedEx Standard Overnight®
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Delivery Times
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Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 to rural areas.
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Service Days
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Monday–Friday
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Delivery Area
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Available throughout all 50 states (not available in all areas of Alaska and Hawaii).
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Exceptions
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FedEx Standard Overnight service will not deliver to P.O. Boxes. Available from Hawaii in 1–2 business days. For additional details about Alaska and Hawaii shipments, please contact us.
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FedEx 2Day®
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Delivery Times
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By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
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Service Days
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Monday–Friday, with Saturday delivery available in many areas for an additional charge. Saturday delivery is available as a choice on Thursdays (for 2-day delivery) and Friday (for overnight delivery).
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Delivery Area
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Available throughout all 50 states.
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Exceptions
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FedEx 2day service will not deliver to P.O. Boxes. Delivery to some areas of Alaska in 3 business days, depending on destination ZIP code. For additional details about Alaska and Hawaii shipments, please contact us.
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FedEx Ground® — U.S.
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Delivery Times
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1–5 business days within the contiguous U.S.;
3–7 business days to and from Alaska and Hawaii.
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Service Days
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Monday–Friday. Delivery is by the end of the business day.
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Delivery Area
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Available throughout all 50 states.
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Exceptions
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FedEx Ground cannot deliver to P.O. boxes.
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FedEx Home Delivery®
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Delivery Times
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1–5 business days within the contiguous U.S.; 3–7 business days to and from Alaska and Hawaii.
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Service Days
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Tuesday–Saturday. Delivery is between 9 a.m. and 8 p.m.
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Delivery Area
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Available throughout all 50 states.
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Exceptions
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FedEx Home Delivery cannot deliver to P.O. boxes.
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If you select FedEx Ground service, your package will either be delivered by FedEx Home Delivery or FedEx Ground depending on your delivery address. Most, but not all, residential addresses are serviced by Home Delivery and business addresses are serviced by Ground delivery. The choice of Ground or Home Delivery is made by the shipping software and not us. If you have a specific concern, let us know.
Currently we only ship to addresses in the USA. Due to Customs and delivery service delays to most countries outside of the USA we do not offer shipping to any other countries at this time.
Custom work (e.g. embroidery or screen printing) orders are not returnable. Some special orders are subject to a restocking fee of 15%. Special orders typically include large orders that have been discounted or require special handling. You will be notified if your order would be subject to a restocking fee prior to shipment of your order.
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