Our 100% Satisfaction Guarantee: All purchases are backed by our unconditional satisfaction guarantee. No questions asked. If you are not completely satisfied with your purchase, simply return it, along with a copy of the invoice for a full product refund. Purchaser is responsible for shipping costs unless otherwise pre-approved by a Freebears.com customer service representative. Please make all returns within 30 days.
If your product arrives damaged or defective, we will replace it or refund your purchase price, including all shipping charges. Please note we will inspect all returns to verify the product delivered was damaged or defective.
Custom work (e.g. embroidery or screen printing) orders are not returnable. Some special orders are subject to a restocking fee of 15%. Special orders typically include large orders that have been discounted or require special handling. You will be notified if your order would be subject to a restocking fee prior to shipment of your order.
Our 100% Satisfaction Guarantee: All purchases are backed by our unconditional satisfaction guarantee. No questions asked. If you are not completely satisfied with your purchase, simply return it, along with a copy of the invoice for a full product refund. Purchaser is responsible for shipping costs unless otherwise pre-approved by a Freebears.com customer service representative. Please make all returns within 30 days.